July 25, 2004

The New York Times > Business > Your Money > Spending: Web Phone Service May Have It All, Except Many Users

A solid summary of what to look for when shopping for VoIP service. Now that Verizon is in the game, its penetration will increase rapidly. Here's the essential balance for consumers: do I need broadband Internet service, cell phone service and a POTS landline or can I get by with broadband and only cell service? If not, then VoIP over broadband may substitute for POTS if no backup power if electricity fails and E911 concerns is an acceptable tradeoff for a lower price.


"Still, the gaps among various Internet providers are narrowing, to the point that fewer and fewer consumers can detect the difference between traditional and Internet phone service."

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