January 14, 2005

The New York Times > Washington > F.B.I. May Scrap Vital Overhaul of Its Outdated Computer System

Not an encouraging situation at the FBI. This must be fixed. From Lichtblau's account, a great deal or resistance and poor execution may be part of the problem, along with unrealistic expectations.

"Among other problems, officials blame technical and financial missteps, a rapid turnover among the bureau's information-technology personnel, difficulties in developing a system that is both secure and accessible to investigators, and, perhaps most critically, a resistance among some veteran agents who favor pens and pads over computers.

"I am frustrated by the delays," Mr. Mueller said Thursday in Birmingham, Ala., according to The Associated Press. "I am frustrated that we do not have on every agent's desk the capability of a modern case-management system."



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