"...If this Android fragmentation and update problem is left unchecked, it could ultimately result in customers defecting from the platform and pursuing other options, such as as the iPhone as well as even Microsoft’s Windows Phone 7 offering, both of which do not have these types of problems.
Why don’t they have these problems? The answer is simple. In the case of both iOS and Windows Phone 7, both Apple and Microsoft have full control over their platforms..."
January 4, 2012
Google should fix this problem right away. While Android is an 'open' platform, to deny end users updates for their phones because of a lack of coordination between Google, phone manufacturers and carriers is a problem that should have been solved by now. This creates unnecessary ill will, finger-pointing and customer frustration