October 15, 2005

Merely Following a Megatrend - New York Times

Ain't this the truth! This Indian business leader of InfoSys has it right and the sooner the West adapts to this reality, the more successful competitors we'll be. Otherwise, companies like his will quickly overtake those in the West who are in the same business.

"Q. So now you'll be competing with the likes of I.B.M. and Accenture. Do you think you'll change the cost structure of the consulting business?"

"A. This is a battle of business models. We believe that at the end of the day we have a disruptive business model that is a threat to the existing business model and older companies will have to reconfigure themselves to look more like us if they're going to be globally competitive.

Q. What would that mean, to look more like you?

A. In any software project, we do 30 percent of the work in the U.S. and 70 percent in India. Our competitors do 100 percent of the work in a particular location. We have sort of become masters of delivering high value and high quality at lower cost, and on top of that we're trying to add consulting. Their challenge is to retain their relationships and business knowledge while reconfiguring their internal operations to become as efficient as us.

Q. Does it feel odd to find yourself lecturing Americans on the joys of capitalism?

A. You guys told us for so many years to cut out this socialist rubbish and go to free markets. We came to free markets and now you're telling us, "Stop, don't come."

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