August 5, 2004

PCWorld.com - Net Phones Evolve

VoIP is coming, but in its infancy are some growing pains.

"The crux of VoIP's attraction right now is the fact that it lets you cut your phone bill significantly. Nevertheless, as tempting as that may be, the complexity of Internet telephony makes it a poor fit for most households and small businesses today. Every dollar saved by moving to an Internet phone service could be lost to unpredictable service outages, network configuration hassles, and spotty call quality. To put it simply, when was the last time you had to reboot your phone?"

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